Terms & Conditions

Last updated: January 2026

Welcome to NusaVisa.com. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with these terms, please do not use our services.

1. Services

NusaVisa provides independent visa information and guidance for travelers applying for Indonesian visas, including electronic Visa on Arrival (e-VoA) and other visa categories. We do not issue visas and are not affiliated with the Indonesian government.

All visa applications are processed exclusively through our official partner, VFS Global Indonesia, appointed by the Directorate General of Immigration of Indonesia.

2. Use of Website

By using this website, you agree to:

  • Use the website for lawful purposes only

  • Provide accurate and truthful information when submitting inquiries

  • Not attempt to access unauthorized areas of the website or server

  • Not engage in any activity that may disrupt or interfere with the website’s functionality

You are responsible for your own conduct and any content you provide.

3. Intellectual Property

All content on NusaVisa.com, including text, graphics, logos, images, and videos, is the property of NusaVisa or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not:

  • Copy, reproduce, distribute, or republish content from this website without written permission

  • Use content for commercial purposes without authorization

4. Third-Party Links

Our website may contain links to third-party websites, including VFS Global Indonesia. We provide these links for your convenience and do not control or endorse third-party content. Use of such websites is at your own risk.

5. Disclaimers

  • NusaVisa provides information only and does not guarantee visa approval.

  • We do not collect passport or sensitive travel documents.

  • The website is provided “as is” without warranties of any kind.

  • We are not responsible for errors, omissions, or outdated information.

6. Limitation of Liability

To the maximum extent permitted by law, NusaVisa shall not be liable for:

  • Any direct, indirect, incidental, or consequential damages arising from use of the website

  • Losses resulting from reliance on information provided on the website

  • Any technical errors, interruptions, or security breaches

7. Privacy

Your use of NusaVisa is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

8. Changes to Terms & Conditions

We may update these Terms & Conditions at any time. Updated versions will be posted on this page with a revised date. Continued use of the website constitutes acceptance of the updated terms.

9. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of Indonesia. Any disputes arising from the use of the website shall be subject to the jurisdiction of the competent courts in Indonesia.

10. Contact Information

If you have any questions about these Terms & Conditions, please contact us at:

Email: info@nusavisa.com

Disclaimer:
NusaVisa.com is an independent information guide for visa & travel. All visa applications are handled exclusively by VFS Global Indonesia, the officially appointed partner of the Directorate General of Immigration of Indonesia.